Privacy Policy

1. Information We Collect

To provide automated compliance monitoring, we collect the following categories of data:

• Account Credentials: Name, business email address, corporate phone number, company name, and account password hashes.
• Fleet Roster Data: Names, professional trade license types, license identification numbers, and state jurisdictions of the field technicians you submit for automated registry tracking.
• Billing Information: Tax identification numbers (EIN/SSN) and corporate business names for tax profiles. Note: All financial details, credit card numbers, and banking routing details are submitted directly to Stripe and never touch our servers.

2. How We Use Your Information

We process your data strictly to execute our core software features:

• Operating your centralized compliance management account dashboard.
• Pulling publicly accessible certification records from official state registry databases.
• Dispatched automated transactional alerts (via SMS and email) regarding crew status changes.
• Processing subscription renewals and managing billing records.

3. Third-Party Data Sub-Processors

We do not sell, lease, rent, or trade your operational business data or roster information to third-party marketers or data brokers. To host and run Watchpost, we securely share specific data components with the following infrastructure providers:

• Stripe, Inc.: Receives your billing address and credit card details to process subscription transactions securely.
• Twilio, Inc.: Receives mobile phone numbers and outbound message strings strictly to execute real-time operational text notifications.
• Resend, Inc.: Receives email addresses and formatted HTML strings to route transactional notices and system updates to your inbox.
• Cloud Infrastructure Providers: Standard database hosting services used to securely store your data.

4. SMS Privacy Protections (A2P Compliance)

We maintain strict separation regarding your phone contacts:

• No Marketing Shares: Mobile phone numbers collected for text notification features are never shared with external parties or affiliates for marketing purposes.
• Strict Consent Limits: Text message opt-in consent parameters are non-transferable and apply strictly to operational compliance alerts dispatched directly by Watchpost.

5. Data Security & Retention

We protect your data using industry-standard encryption standards during transport (HTTPS/TLS) and at rest within our database systems. We retain your account and roster tracking parameters as long as your subscription profile remains active. You can request the permanent deletion of your account and roster tracking history at any time by contacting our support team at support@watchposthq.com.

6. Updates to This Policy

We may modify this Privacy Policy periodically to reflect changes in local regulations or core third-party platform conditions. We will notify you of any material changes by posting the updated text here and adjusting the active date listed at the top of the page.